Frequently Asked Questions (FAQ)

  

Frequently Asked Questions

Welcome! We’re so excited you’re considering The Social Loft for a workshop/class or your event. Below are answers to many of our most frequently asked questions. If you don’t see what you’re looking for, we’d love to help—just reach out at thesocialloftoc@gmail.com!


Booking & Reservations

How do I reserve space at The Social Loft?

Email (thesocialloftoc@gmail.com) or call (949) 414-8551 to check availability and reserve your date. Reservations are confirmed with a signed rental agreement and the required deposit. Your date is not secured until both have been received.

How do I reserve a workshop/class?

Visit our website at thesocialloftoc.com and go to Upcoming Events, click on the workshop/class you’d like to attend and book your ticket(s) right there!

How far in advance should I book?

We recommend booking as early as possible to ensure your preferred date is available.

Do you require a deposit?

Yes. A non-refundable deposit is required to reserve your event date. The remaining balance is due before your event according to your rental agreement.

What payment methods do you accept?

We accept all major credit cards and other payment methods available through our online booking system, Venmo and Zelle.

What is your cancellation policy for venue rental?

Cancellations made 7 days prior to the event will be eligible for a

refund, minus the cost of any customized items. In the event you need to reschedule within 30 days, the deposit will be applied to the new date. Cancellations within 7 days of the event are non-refundable. 


Venue Information

Where are you located?

The Social Loft is conveniently located in Laguna Niguel, California right off the 5 Freeway at Avery.

28142 Camino Capistrano #102, Laguna Niguel, CA 92677.

What are your hours?

We are open during classes and events. Please reach out if you’d like to stop by.

Do you have accessible parking?

Yes. We have plenty of parking available directly in front of our space as well as ample street parking.

How many guests can the venue accommodate?

Our space is designed for intimate gatherings, workshops, celebrations, meetings, and special events. Capacity varies depending on the event layout. Max 40.

What types of events do you host?

We welcome a variety of events including:

  • Birthday celebrations
  • Bridal and baby showers
  • Team-building events
  • Corporate meetings
  • Workshops and classes
  • Networking events
  • Holiday parties
  • Paint & Sip events
  • Creative gatherings
  • Private celebrations

If you’re unsure whether your event is a good fit, we’d love to discuss it with you.

Setup & Cleanup

How much time is included for setup?

Your rental includes a designated setup period based on your package. Additional setup time may be available for purchase.

Do I need to clean after my event?

We ask that guests remove personal belongings, decorations, and any items they brought. Basic cleanup is included, but excessive cleaning may result in additional fees.

Can I decorate the space?

Absolutely! We encourage you to personalize your event.

To help protect our venue, we ask that you avoid:

  • Nails or screws
  • Confetti or glitter
  • Open flames (unless pre-approved)
  • Permanent adhesives

Food & Beverages

Can I bring my own food?

Yes! You’re welcome to bring your own food or work with one of our preferred caterers.

Can I hire my own caterer?

Absolutely. You may use your own licensed caterer or choose from our preferred vendor list.

Do you have a kitchen?

We have a prep area suitable for staging food and beverages but not a commercial kitchen for cooking.

Can alcohol be served?

Please contact us to discuss your event and available options.

Vendors

Do I have to use your preferred vendors?

No. You’re welcome to bring your own vendors. However, we’ve curated a list of trusted professionals who are familiar with our venue and consistently provide excellent service.

Can vendors visit before the event?

Yes. Vendor walkthroughs can be arranged by appointment.


Furniture & Amenities

What is included with my rental?

Your rental may include:

  • Tables
  • Linens
  • Chairs
  • Lounge seating
  • Wi-Fi
  • 75” TV lower level and 55” TV in the Loft
  • Bluetooth speakers
  • Restrooms
  • Climate-controlled space
  • Basic cleaning

Specific inclusions vary by package.

Is Wi-Fi available?

Yes, complimentary Wi-Fi is available for all guests.

Is there parking?

Yes, convenient parking is available for guests.


During Your Event

Can I play my own music?

Yes! You’re welcome to bring your own playlist or hire a DJ or live musician. We have bluetooth speakers available for your use.

Can I have a band?

Small live performances may be permitted depending on the event. Please discuss your entertainment plans with us before booking.

Are children allowed?

Yes! We host many family-friendly events.


Workshops & Corporate Events

Do you offer team-building/bonding experiences?

Yes! We offer a selection of creative activities and can help coordinate engaging team-building/bonding options tailored to your group.

Do you have space for my team to come together for a training/meeting?

Yes. We have a large 17’ conference/meeting table in our downstairs area and are able to add additional tables, as needed. We also have a 75” TV in the lower level and a 55” TV in the Loft area for presentations, as well as two additional areas for breakout groups.

Can you help coordinate my event?

Yes. We offer event planning assistance and can connect you with trusted vendors to simplify your planning process. 

We offer several add-on options to help bring your event to life including, but not limited to: balloon arches, decorations, snacks and drinks, craft activities.

Can I host my own creative workshop?

Absolutely! We would love to work with you to share your talents. Contact us for more information.


Accessibility

Is the venue accessible?

Yes, our venue has accessible access on the lower level and has an accessible restroom. Please let us know if you or your guests have specific accessibility needs so we can ensure a comfortable experience.


Photography

Can we take professional photos?

Absolutely! Our space is designed with beautiful natural light and thoughtfully curated décor, making it an ideal backdrop for photos.


Final Details

Can I schedule a tour?

Yes! We’d love to show you around. Contact us to schedule a private tour at a convenient time.

Still have questions?

We’re here to help make your event planning easy and enjoyable.

Visit us online at thesocialloftoc.com or contact us to learn more about hosting your next celebration, meeting, or workshop at The Social Loft.

We can’t wait to welcome you!

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gathering + creativity + experience + connection
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